In Part 2, host Rich Silberberg once again welcomes Jeff Zaino, Vice President of the American Arbitration Association’s Commercial Division, and Virginia Corvey, Director of Operations at JAMS, to dive deeper into user feedback regarding arbitrator performance and its impact upon best practices in commercial arbitration. Building on the discussion in Part 1, this episode explores user feedback about arbitrators’ handling of specific case management issues and lessons learned, …
CCA Podcasts
Ep. 7 More of This, Less of That: What Arbitration Users Really Think About Arbitrator Performance
In this episode of CCA Arbitration Talk, host Rich Silberberg sits down with Jeff Zaino, Vice President of the American Arbitration Association’s Commercial Division, and Virginia Corvey, Director of Operations at JAMS, for a candid conversation about what arbitration users truly value—and what they don’t—regarding arbitrator performance. Drawing on decades of experience and direct client feedback, Jeff and Virginia share insights on: Whether you’re an arbitrator, advocate, or …
Ep. 6 Breaking Barriers: Diversity on Arbitration Panels
In this special on-the-road episode of CCA Arbitration Talk, recorded at the American Arbitration Association Neutrals Conference in Dallas, Texas, host Rich Silberberg explores a timely and vital topic: diversity on arbitration panels. Joining him are two distinguished guests: Together, they tackle pressing questions, including: Our distinguished guests also share personal reflections on their journeys into ADR and offer valuable advice for aspiring arbitrators—especially …
Ep. 5 Best Practices for Drafting Reasoned Arbitration Awards: A Conversation with John Burritt McArthur
In this episode of CCA Arbitration Talk, recorded live at the American Arbitration Association’s Biannual Neutrals Conference in Dallas, host Rich Silberberg is joined by CCA Fellow John Burritt (“Mac”) McArthur — experienced commercial arbitrator and author of The Reasoned Arbitration Award in the United States: Its Purposes, Preparation, Problems, and Preservation (Juris, 2022). Mr. McArthur shares insights from his extensive career as both advocate and arbitrator, discussing …
Ep. 4 Summit II: A Centennial Celebration of the FAA
In this episode of CCA Arbitration Talk, we look ahead to a pivotal moment in the evolution of commercial arbitration: Summit II, hosted by the College of Commercial Arbitrators (CCA) on June 5, 2025, in Washington, D.C. The event marks the 100th anniversary of the Federal Arbitration Act (FAA) and brings together key stakeholders in the arbitration community to reflect, reimagine, and update commercial arbitration protocols for the next century. CCA Arbitration …
Ep. 3 The Paris Olympics Controversy: A Battle for Bronze & the Role of CAS
What happens when an award of an Olympic medal decision is overturned? In this gripping episode of Arbitration Talk, CAS arbitrators Jim Carter and Kristen Thorsness join host Rich Silberberg to unpack the most highly disputed medal award of the Paris 2024 Olympics. A protest over scoring in the women’s gymnastics floor exercise event final led to a shocking series of reversals, leaving three athletes in limbo and setting the stage for a controversial ruling by the Court of Arbitration …
Ep. 2 CAS, Doping Scandals & Shocking Cases!
Are you familiar with the use of tainted burrito and kissing defenses to potentially disqualifying doping charges? Or the shattering of an Olympic athlete’s dreams by a paperwork error? In this episode, CAS arbitrators Jim Carter and Kristen Thorsness and dive deep into real cases they have heard, decided, and followed over the years—some that made headlines, and others that were no less heart breaking that remained in the shadows. Whether arising on site at thethe …
Ep. 1 Demystifying the Court of Arbitration for Sport
Welcome to CCA Arbitration Talk – the podcast of the College of Commercial Arbitrators (CCA), the pre-eminent professional organization in the field of commercial arbitration. This podcast series explores the world of commercial arbitration, including its advantages, challenges, and impact upon today's legal landscape. What happens when a high-stakes dispute arises in international athletic events? Enter the Court of Arbitration for Sport (CAS)—the ultimate decision-maker in global …
College of Commercial Arbitrators Launches ‘CCA Arbitration Talk’ Podcast with Three Inaugural Episodes
Austin, TX – The College of Commercial Arbitrators (CCA) is proud to announce the launch of its highly anticipated podcast, CCA Arbitration Talk. This new series aims to demystify the world of commercial arbitration and explore its advantages, challenges, and profound impact on today’s legal landscape. The CCA Arbitration Talk podcast series is geared to a wide audience of listeners, including individuals and businesses currently using or contemplating the use of commercial arbitration to …